IT4IT™ Foundation

Základní informace
Přihlásit se na kurz

Popis kurzu

This 3-day course introduces the foundational concepts of IT service management based on the Open Group IT4IT™ standard. This prescriptive standard provides a vendor-neutral, technology-agnostic and industry-independent reference architecture for managing the business of IT, enabling insight for continuous improvement. The course covers the IT4IT guidance on creating capabilities for managing IT in today’s multi-sourced environments. The course emphasizes the IT4IT Reference Architecture and the four IT Value Streams associated with the IT4IT Value Chain.

Cílová skupina

  • IT staff supporting large, complex, and changeable information systems, which are supported by multiple internal and external parties
  • IT management interested in improving the quality and cost of their IT services by adopting the IT4IT standard, and stipulating that IT tools and IT services comply with the IT4IT interoperability standard
  • External IT service providers, third party tool vendors, and IT management improvement consultants wanting to comply with the IT4IT standards
  • IT professionals working for organizations that have adopted, or are planning to adopt, the IT4IT standard and need to be able to manage, support, and/or operate within such an environment
  • Individuals requiring an understanding of IT4IT and how it can contribute to the success of IT within an IT organization

Obsahová náplň

Upon successful completion of this course, candidates will be able to:

  • Describe the IT4IT Reference Architecture and how it can improve the way IT delivers value to the business
  • Explain the benefits of the IT4IT Value Chain with its four value streams and how they optimize the efficiency and agility of an IT organization
  • Strategy ToPortfolio
  • Requirement To Deploy
  • Request To Fulfill
  • Detect To Correct
Gain the knowledge necessary to be prepared to take the IT4IT Foundation Certificate examination from The Open Group For more info about this course please open datasheet

Termíny kurzů

Otvírá se podle zájmu.

Kurz na míru (vnitropodnikový kurz)

Kurz je možné organizovat i pro uzavřené skupiny, kde obsah, termín a místo se dohodne podle požadavků zákazníka.

Cena bude vypočítána na základě přesné specifikace objednavatele.

Doporučený rozsah kurzu: 3 dny

Kontakt a místo konání

Kontaktní údaje
Helena Kazárová
+420 261 307 *** Zobrazit

education.czsk@... Zobrazit

Za Brumlovkou 5/1559, Praha

O organizátorovi

Kontaktní údaje
+420 776 767 *** Zobrazit

education.czsk@... Zobrazit


Za Brumlovkou 5/1559, Praha Zobrazit na mapě

Hodnocení kurzu