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2000I - ISO/IEC 20000 Introduction

EDU Trainings s.r.o.

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Why should you attend?

 

ISO/IEC 20000 Introduction training course enables you to comprehend the fundamental concepts of an IT Service Management System (ITSMS).

By attending the ISO/IEC 20000 Introduction course, you will understand the importance of an IT Service Management System and the benefits that businesses, society and governments can obtain.

Who should attend?

  • Individuals interested in IT Service Management
  • Individuals seeking to gain knowledge about the main processes of IT Service Management Systems (ITSMS)  

Obsah kurzu

Day 1: Introduction to IT Service Management System (ITSMS) concepts as required by ISO/IEC 20000

Kontaktní osoba

Lukáš Vallo
+420 724 792 023
lukas.vallo@edutrainings.cz

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